Employees can make an appointment or join our line as a walk-in by using the “加入队列” button above from wherever they are. If you have an existing appointment and would like to walk-in, your appointment must be canceled before joining the walk-in line.

Before coming to see us, please be sure you can answer “yes” to both of these questions:

1. Did you receive an email letting you know we are ready to see you? If not, contact your Authorized Signatory. An Authorized Signatory is the designated representative authorized to request Airport Identification badges and maintain employee records on behalf of their agency.

2. Have you reviewed the Badge Identification Requirements for the required documents to ensure you have valid, acceptable documentation, and that your documents are originals (not copies) and in good condition (for example, are all names and numbers readable)?

Bring your documents with you - every time!

Ready to come see us? Here are the three scheduling methods we offer:

1. Click the 加入队列 button above to make an appointment or join the line as a walk-in. An appointment can be made up to 60 days in advance. (Please keep in mind that you may be called sooner than expected to pick up a SIDA badge for the first time or for reprint)
2. You may walk in and schedule in person. Use the door for 终端 B17 Departures level, outside security (public side)
3. Walk-ins can text “访问DFW” to 972-945-3656. (Appointments cannot be scheduled via text.)

Join the (Right) Line!

Review these handy tips to ensure you choose the correct queue. (Please note, we will not expedite services as a result of incorrect selections).

You can access a step by step guide here: How to Schedule an Appointment

How to Cancel an Appointment

If you or your employee needs to reschedule or cancel an appointment, simply cancel by responding with the letter C to the confirmation text, then create a new appointment on the desired date.